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Ordering Information     Product Prices | Payment | Delivery & Carriage | Returns | Husqvarna Ordering | Privacy Product Prices   We reserve the right to change the price of commodity goods, due to market conditions but we will confirm the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity. We must receive payment for the whole of the price of the goods you order, and any applicable charges for delivery, before your order can be processed unless we have agreed otherwise in advance in writing.     Payment / Delivery   Making A Purchase - We accept Visa and Mastercard all major credit cards and we are also using Pay Pal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet. All prices include VAT where applicable. Postage and Packing - Postage and Packing will be shown in your shopping basket when you proceed to paypal at the end (UK ONLY -- OUTSIDE UK WILL BE CHARGED AT EXTRA COST). All orders placed for outside mainland UK will need to be phoned in, where the carriage costs will be agreed. Items are dispached as soon as possible, please allow 21 days before contacting us reagrding the whereabouts of your order. If delivery is not possible we will contact you. FREE Collection is available but only through ordering via phone, fax or email. Carriage Costs  - ONLY FOR MAINLAND UK.   Total order from £0.01 GBP to £9.99 GBP - £3.95 GBP carriage charge   Total order from £10.00 GBP to £74.99 GBP - £9.95 GBP carriage charge   Total order from £75.00 GBP to £199.99 GBP - £19.95 GBP carriage charge   Total order from £200.00 GBP to £299.99 GBP - £24.95 GBP carriage charge   Total order from £300.00 GBP upwards - £39.95 GBP carriage charge Delivery Schedule - We will deliver your order as soon as possible.. We will normally process your order within same day Current Lead time on Delivery is 4 working days but please allow 7-10 working days for your delivery. Back Orders - If your item is not in stock, we will order it for you. You will always be contacted with the option to cancel your order if you would rather not wait. Guarantee - We guarantee your satisfaction. Products may be returned within 7 days in new condition for exhange or refund. DISCLAIMER Whilst we have made every effort to ensure that our product descriptions are accurate, descriptions are to be used as a guide only. We do not accept responsibility for accidents or injury which may occur due to errors or omissions on this web site. Always refer to the manufacturers instructions which come with your goods.     Cancellations & Returns   If you are not happy with your purchase you have the right to cancel within seven days of your purchase, or seven days from the receipt of the goods (whichever is longer). If you cancel your order you will have your payment returned, a handling fee maybe deducted, provided you return the goods to us (at your expense) in the same condition you recieved the goods to the address shown on the contact us page. Before returning any goods please phone our office for a returns number. Our Contact details: C.R.Willcocks and Company Ltd, Heltor Business Park, Old Newton Road, Heathfield, Newton Abbot, TQ12 6RN Phone: 01626 332444 Fax: 01626 832456 Email: sales@crwillcocks.co.uk Our VAT Registration Number GB631273072     Husqvarna Ordering Details   We are unable to deliver any HUSQVARNA machinery via courier, all Husqvarna machinery must be handed over face to face by a CR Willcocks representative (CR Willcocks delivery available within a certain area, please call for details) or collected in store at our Newton Abbot depot. Husqvarna Outdoor Products are committed to maintaining a premium brand and to ensuring that 'Husqvarna' branded products are distributed appropriately to customers. As such, all 'Husqvarna' branded products must be fully assembled, pre-delivery inspected and tested prior to being handed over to customers. Any 'Husqvarna' branded products that are purchased online must either be collected by the customer from the relevant dealer or be delivered directly to the customer by the relevant dealer. If you have any queries, please contact Husqvarna Outdoor Products on info.husqvarna@husqvarna.co.uk     Privacy Policy   The following statements explain our policy regarding information provided by visitors to this website (http://www.crwillcocks.co.uk). The use of data provided is governed by the 1998 Data Protection Act. Use of Information Some webpages on this site may ask your to provide you name, email address or other personal information. This information is never sold or shared with any third party. However, we may use this information to provide statistics for internal use only. To prevent and detect abuse we continually monitor and record connections to and from our servers. This is also done for statistical and performance-measurement purposes. The monitoring data we collect includes browser type, domain names, traffic volumes, temporal data, IP information, and data posted from web-forms on our site. Cookies Sometimes we may use cookies to customise web page content based on your browser type, IP address or other anonymous information. Cookies are just text files that store information on your computer. The information identifies only the computer used not the individual user. We mainly use cookies to monitor the volume of users to the website. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these would mean that certain personalised services cannot then be provided to that user.

CR Willcocks & Company Ltd Home  |  Contact Us  |  Finance  |  Payment & Postage  |  Weather Report  |   Login Heltor Business Park Old Newton Road Heathfield Newton Abbot TQ12 6RW Phone: 01626 332444 Fax: 01626 832456 Unique Visitors Since 25/02/2009: 17997

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