Vacancies And Jobs at CR Willcocks

Experienced Full Time Parts Advisor

Experienced Full Time Parts Advisor required for our dealership at Heathfield, Devon.

Are you looking to work in a Parts Department for a premium main dealership? Are you a team player with a great work ethic?

The ideal candidate will be well versed in the parts role including ordering and checking in parts. You will need to be mindful of pricing and extremely organised, dealing with multiple suppliers.  Experience within an agricultural environment would be desired but not essential.  You will be joining a small friendly parts team, working on both the front and back counters (Trade and Retail) serving parts to customers and technicians. This is a busy role receiving a high volume of calls and face-to-face contact with customers.

Parts Advisor Skills & Qualifications:

  • Previous dealership experience as a Parts Advisor preferable (Parts Factor or Main Dealer)
  • Kerridge / Pinnacle / Ibcos Gold systems knowledge or similar DMS System
  • Computer literate
  • Strong stable job history
  • Strong customer service experience
  • Ability to thrive within a busy parts department
  • Excellent organisational skills


  • Ordering of Parts as required by the workshop and customers within set deadlines
  • Utilising diary entries, and job cards to complete correct orders
  • Ensuring parts arriving are correct, and rectifying if not
  • Obtain the best prices for parts purchased
  • Invoicing customers
  • Maintain excellent communication with the workshop and customers on any ordering issues
  • Rolling Stock Check

Working Hours:

Monday - Friday 8:00am - 5:00pm

Saturdays (alternate) 8:00am – 12:30pm

Some additional seasonal hours

Pay Rate according to knowledge and experience – Circa £20K

Workplace pension available

Please forward CV to [at]


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